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INFORMATION + INTERFACE >> IEI >> HomeFur >> Freedom Money >> Information Structuring >> User Interface >> ID_dreamTEAM >> Otis Elevators >> Siemens Tomography


Otis Elevator Call Button, Ergonomics and Interface Design

Design Brief
  • Design a new display system for elevator to reduce repeated maintenance and replacement of Elevator Call Button
User Research
  • Users impatience due to lack of feedback
  • Users interpret that the call button is on, not the elevator is on
Design Solution
  • Change in color from White to Red         
  • The color change creates a time lag while interpreting in the mind.
  • This makes the user interpret that the elevator is on
Simple Solution Benefits
  • Ease of adoption
  • At a very low cost
  • No user behavior change
Click on pictures to enlarge