INFORMATION + INTERFACE >> IEI >> HomeFur >> Freedom Money >> Information Structuring >> User Interface >> ID_dreamTEAM >> Otis Elevators >> Siemens Tomography

Otis Elevator Call Button, Ergonomics and Interface Design

Design Brief

• Design a new display system for elevator to reduce repeated maintenance and replacement of Elevator Call Button

User Research

• Users impatience due to lack of feedback
• Users interpret that the call button is on, not the elevator is on

Design Solution

• Change in color from White to Red         

• The color change creates a time lag while interpreting in the mind.
  
• This makes the user interpret that the elevator is on

Simple Solution Benefits

• Ease of adoption

• At a very low cost
• No user behavior change

Click on pictures to enlarge